Privacy Policy

Welcome to Aurexium Solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

Aurexium Solutions - FZCO is a registered company licensed under the Dubai Integrated Economic Zones Authority (DIEZA), License No. 77862, operating from DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide voluntarily.
• Business Information: Company name, trade license details, and related business documents shared for service delivery.
• Financial Information: Invoices, payment records, and transaction data necessary for accounting and bookkeeping services.
• Technical Information: IP address, browser type, and usage data when you interact with our website.
• Communications: Emails, messages, and correspondence exchanged with our team.

Aurexium Solutions - FZCO uses the information collected to:

• Deliver and manage our IT Consulting, Electronics Trading, and Accounting & Bookkeeping services.
• Communicate with clients regarding service updates, invoices, and queries.
• Comply with UAE legal and regulatory obligations under DIEZA and applicable UAE laws.
• Improve our website and service offerings.
• Process payments and maintain accurate financial records.
• Send relevant business communications with your consent.

We do not sell or rent your personal information. We may share your data only in the following circumstances:

1. With service providers and partners who assist in delivering our services, bound by confidentiality agreements.
2. With regulatory or government authorities as required by UAE law or DIEZA regulations.
3. With your explicit written consent for any other purpose.
4. In the event of a business merger, acquisition, or restructuring, subject to applicable laws.

We retain your personal and business data in accordance with the following principles:

• Active Clients: Data is retained for the duration of the service engagement.
• Post-Engagement: Data is retained for a minimum of 5 years as required by UAE commercial and tax laws.
• Financial Records: Accounting and bookkeeping records are retained as per UAE Federal Tax Authority requirements.
• Deletion: Upon expiry of the retention period, data is securely deleted or anonymized.

We are committed to protecting your data through appropriate security measures:

• All data is stored on secure, access-controlled systems.
• We use encryption and secure protocols for data transmission.
• Access to client data is restricted to authorized personnel only.
• Our employees and managers are bound by strict confidentiality obligations.
• We regularly review and update our security practices.

As a client or website user, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention obligations.
• Objection: Object to processing of your data for marketing purposes.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

Our website may use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors use our website.
• Preference Cookies: Remember your settings and preferences.

You may disable cookies through your browser settings, though this may affect certain website features.

Aurexium Solutions - FZCO reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services following any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us: